Palm Springs Hospitality Association

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September PSHA Member Meeting

  • 09/23/2021
  • 11:30 AM - 12:30 PM
  • Zoom Conference Call


DAVID K. AAKER IOM of Aaker & Associates International Speaker, Trainer & Author on Customer Service and Leadership "The Intersection of Customer Service And Tourism During Covid"

We are very excited to feature David as this month's speaker, who will be discussing todays customer service industry and the solutions in hiring new team members during the Covid-19 pandemic.

David is an Internationally recognized Motivational Keynote Speaker, Trainer and Author in Customer Service, Leadership and Communication.

He served in Organizational Management as a Chamber of Commerce President and CEO from 1981 to 2004. David is a 1989 Graduate of the United States Chamber of Commerce Institute for Organization Management at Boulder Colorado.  By invitation from the US Chamber, David has been a faculty member for over 15 years for the Institute program and teaches courses on Management, Leadership, Customer Service and Ethics for Non Profit Organizations and Associations at five Universities nationwide.  David was presented two “Hall of Fame” awards for Community and Economic Development and Tourism Promotion from the City of Palmdale and The City of Palm Springs Bureau of Tourism during his tenure as a Chamber of Commerce President and CEO for 20 years.  David’s nationwide clients include State Departments of Tourism, American Indian Resorts and Casino’s, Hotels, Hospitals, School Districts along with State and Local Chambers of Commerce, CVB’s, Associations, Organizations, Municipal and Sovereign Nation Governments in North America, and the United States Air Force.

David has been in the Chamber Management and non-profit training arena for over 36 years.  In May of 2009, Mr. Aaker was named “Among America’s Best Speakers” by Sky Radio on American Airlines, and was featured on 42,000 flights worldwide.  He is also a published author in 2 books. “Success Simplified”, a new anthology of 24 nationally selected speakers and “50 Unforgettable Speakers”, both published by Insight Publishing.


This month's Featured Member & Luncheon Sponsor: 

Stan Esecson with Active Clean Technology

Active Clean Technology

No registration is required for the Zoom Meeting

Please note:  The dial in number will be sent to all PSHA Members Wednesday afternoon, September 22 & again
Thursday morning September 23.
 


"PSHA" is a 501(c)6 non-profit organization;

Federal Tax ID #33-0422907

Office: (760) 835-4957

Address:
P.O. Box 4507
Palm Springs, CA 92263

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